VELATO

Each product page includes detailed information on materials, finishes, dimensions, and care. We work closely with our vendors to ensure specifications are clearly presented so you can shop with confidence.

Many of our products can be customized in selected fabrics, colors, finishes, or sizes. Where customization is available, the options will be shown on the product page. For tailored requests, our team is also available on WhatsApp to guide you.

Estimated delivery timing is shared on the product page and confirmed during checkout. If an item is made to order or customized, our team will keep you informed on the expected timeline before your order is finalized.

Yes, we arrange delivery across the UAE for our listed products. Installation or assembly is also available for selected items where required, and our team will confirm the service details with you before delivery.

Many products include warranty coverage against manufacturing defects. Where applicable, warranty details are provided on the product page or shared with you before purchase so you have full clarity.

Our customer support team is here to assist you with product questions, customization, delivery updates, and order support. You can reach us by phone, WhatsApp, or through our contact page, and we will guide you every step of the way.