Privacy Policy

1. Introduction

SpaceMatch.ae ("we", "our", or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you use our platform.

By accessing or using SpaceMatch.ae, you agree to the practices described in this policy.

2. Information We Collect

We collect information necessary to provide and improve our services.

Personal Information

• Full name
• Email address
• Phone number
• Delivery and billing address

Transaction Information

• Order details and purchase history
• Payment status and method (processed securely via third-party providers)

Technical and Usage Data

• IP address and device information
• Browser type and session activity
• Pages visited and interactions on the platform

3. How We Use Your Information

We use your data for the following purposes:

• To process and deliver your orders
• To communicate order updates and customer support responses
• To improve website functionality and user experience
• To personalize recommendations and content
• To prevent fraud and ensure platform security
• To send marketing communications where consent is provided

We only use your data where there is a legitimate business need or legal basis.

4. Sharing of Information

We do not sell your personal data.

We may share your information with:

Service Providers

• Payment gateways for secure transaction processing
• Delivery and logistics partners to fulfill orders
• Technology providers supporting platform operations

Marketplace Sellers

Where applicable, limited customer information is shared with the seller responsible for fulfilling your order.

Legal and Regulatory Authorities

Where required by law or to protect our legal rights.

All third parties are required to handle your data securely and only for the intended purpose.

5. Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal data, including:

• Secure servers and encrypted connections
• Restricted access to sensitive information
• Regular monitoring for vulnerabilities

While we take reasonable steps to protect your data, no system is completely secure, and users acknowledge the inherent risks of online data transmission.

6. Data Retention

We retain personal data only as long as necessary for:

• Order fulfillment and customer service
• Legal, tax, and accounting requirements
• Business and operational purposes

When data is no longer required, it is securely deleted or anonymized.

7. Your Rights

Under applicable UAE data protection laws, you have the right to:

• Access your personal data
• Request correction of inaccurate information
• Request deletion of your data where applicable
• Withdraw consent for marketing communications

Requests can be submitted using the contact details below.

8. Cookies and Tracking Technologies

SpaceMatch.ae uses cookies and similar technologies to:

• Improve website performance
• Analyze user behavior
• Personalize content and recommendations

You can control cookie preferences through your browser settings.

9. International Data Transfers

Your data may be processed or stored outside the UAE where necessary for service delivery.

In such cases, we ensure appropriate safeguards are in place to protect your information.

10. Marketing Communications

We may send you promotional messages, offers, or updates.

You can opt out at any time by:

• Clicking the unsubscribe link in emails
• Contacting us directly

11. Third-Party Links

Our platform may contain links to third-party websites.

SpaceMatch.ae is not responsible for the privacy practices or content of those external sites.

12. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be published on this page, and continued use of the platform constitutes acceptance of the updated policy.

13. Contact Us

If you have any questions or requests regarding your data: